Refund Policy & Satisfaction Guarantee
At Amazing African Hair Braiding By Ruthy, we take pride in delivering exceptional craftsmanship, scalp health, and beautiful results. To ensure clarity and fairness for all clients, our payment and touch-up policies are outlined below.
• Non-Refundable After 24 Hours:
All service payments and deposits become non-refundable 24 hours after booking or completion of service.
• Appointment Commitment:
Deposits secure your dedicated time slot and allow us to prepare custom extensions and materials for your specific service.
Your satisfaction and comfort are paramount to us.
• 72-Hour Window:
If you experience any issues or are dissatisfied with any aspect of your style, please contact us within 72 hours of your original appointment completion time.
• Complimentary Adjustments:
We will gladly schedule a complimentary touch-up or adjustment session to correct and fix your hair so it meets your expectations.
• Post 72-Hour Notice:
Adjustments requested after the 72-hour window has passed will be subject to standard maintenance fees.
To request a service correction within the 72-hour timeframe, please contact Ruthy directly with your name, date of appointment, and a brief explanation of the adjustment needed:
• Phone: 323-723-1707
• Email: princess.trg09@gmail.com
• Location: 6820 S La Tijera Blvd, Suite 208, Los Angeles, CA 90045
Deposit & Service Refunds
• Non-Refundable After 24 Hours:
All service payments and deposits become non-refundable 24 hours after booking or completion of service.
• Appointment Commitment:
Deposits secure your dedicated time slot and allow us to prepare custom extensions and materials for your specific service.
72-Hour Service Satisfaction Adjustment
Your satisfaction and comfort are paramount to us.
• 72-Hour Window:
If you experience any issues or are dissatisfied with any aspect of your style, please contact us within 72 hours of your original appointment completion time.
• Complimentary Adjustments:
We will gladly schedule a complimentary touch-up or adjustment session to correct and fix your hair so it meets your expectations.
• Post 72-Hour Notice:
Adjustments requested after the 72-hour window has passed will be subject to standard maintenance fees.
How to Request an Adjustment
To request a service correction within the 72-hour timeframe, please contact Ruthy directly with your name, date of appointment, and a brief explanation of the adjustment needed:
• Phone: 323-723-1707
• Email: princess.trg09@gmail.com
• Location: 6820 S La Tijera Blvd, Suite 208, Los Angeles, CA 90045